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We’re proudly serving designers across five continents, and we’d love to hear from you.
Many questions are answered in our FAQ. For technical issues, include a detailed printout of the affected calculation when you contact support.

Get help inside Calcs.com

Use the airplane icon to send a message to support. You can grant access to your project so we can see what’s going on. Helpful when you have questions about how we calculate something, unexpected results, or differences from other software. Our support team includes civil engineers. Be sure to also try our AI assistant, which can quickly help you find the right answer within our help center. Try asking something like “How can I design a steel beam?” to get relevant examples and links.

Email us

Submit a Support Request

Technical issues, billing questions, account help and general questions at support@calcs.com

Call us

North America

+1 (303) 309-9444

Australia

1300 846 800

Helpful resources

FAQ

Answers to common platform and calculation questions

Common Errors

Troubleshoot the most frequent calculation issues

Export Printouts for Support

How to send detailed exports when opening a support ticket

Community

Join our community of engineers on Blueprint

Postal address

Calcs.com
Level 4/469, La Trobe St
Melbourne VIC 3000
Australia